FAQ

How do I sign up with GrabVarsity?

If you are currently enrolled at a participating public or private university (List of Universities) in Malaysia and have a valid university email, you are eligible to sign up.

Why is my university not in your list of ‘participating universities’?

GrabVarsity envisions to provide platform access to all university students nationwide, but in this Beta stage, only students from certain universities will have access. Do be patient as we work towards including your university.

How do I redeem a GrabVarsity Rewards voucher from GrabVarsity? And how many vouchers am I eligible to redeem?

GrabVarsity Rewards vouchers can be redeemed via the Rewards Page. Each user is allocated one redemption per voucher, which is limited to the total number of available vouchers in a single month, on a first come, first served basis.

I missed redeeming some really cool vouchers! Will a similar set of vouchers be made available in the future?

Our vouchers are rotated regularly based on varying factors including demand, so do check back regularly to avoid missing out on the seasonal offerings!

What is the validity of the GrabVarsity Rewards vouchers?

Most of the vouchers have a one month validity. E.g. Video streaming vouchers placed on GrabVarsity.com on 1 April 2018 will be valid for redemption and use by 30 April 2018.

If I sign up for GrabVarsity, will I still be eligible for GrabRewards?

GrabVarsity Student Rewards are designed to support the student development journey in university, while GrabRewards is the official rewards programme for all users of Grab.

How do I report a problem on GrabVarsity?

Submit your queries to [email protected] and state your student email address.